【Deadline for returns and exchanges】
After the arrival of the product, please be tagged, try-on only, within 3 days.
* Please contact us by e-mail or phone with your name, product name, reason for return or exchange.
[Exchange] ※ In the case of delivery mistakes and defective products ※ We will check the stock, have you bear the fare and fee, and only accept size and color exchange in the same product.
In addition, if it is difficult to prepare the product, we will refund the product price.
※ In the case
of customer's convenience ※ If you wish to
exchange for reasons such as image difference, size difference, etc., we will accept only size and color exchange in the same product after confirming the stock.
※ Exchange with another product is not accepted even at the same amount. Please understand in advance.
【Returns】 Please note that we cannot accept returns or exchanges in the following cases.
・ When you return it without contact
・ Products that have been defouled or damaged by customers.
・ In case of order mistake, image mistake, etc.
・ Products that have been used or traced 7 days after the arrival of the product
・ Products that have been used once or have traces of them
・ Products that have a smell such as perfume or tobacco under the cust